Account Overview

New Customers
Creating an account with us is quick and easy, and will allow you to access your details when you return to the site. You can view your order history, add multiple delivery addresses, keep tabs on your loyalty points, add items to your favourites list, save & retreive quotes and much more.
Create an account

Are you a Spa Technician or a Pool Engineer? Do you need spare parts and accessories at Trade prices?
Then you should sign up for a Trade log in account at Hydrospares and get even more benefits...
Simply go to the create an account page, fill in your details and tick the box 'I would like a trade account'.  One of our team will review your details and respond to you within 24hrs.

Account FAQS

What's my username?

When you created your account you'll have used your email address as your username.

Do I have to create an account?

If you'd prefer not to create an account then you can checkout in the normal way by entering all your details during the checkout process - if you decide you'd like to create an account in order to be able to track your order and save time in the future by remembering your delivery details during checkout then you can do so very quickly and easily at the start of the checkout process, or at any time whilst shopping by clicking the Register or Log in link at the top right of the screen.

What happens if I've forgotten my password?

You can request your password to be reset by entering your email address on the Forgotten Password page and we'll send you a link in order to reset it.

How do I track my order?

If you've created an account with us then you can track your order and view older orders online by logging in by clicking on the Login / register link on the top right of the screen.
If you don't have an account then you can still track the progress of your order by entering your email address and order number in the Order Tracking box in the My Account/Login area.