COVID-19 - Customer Update

Posted on March 27th 2020 in Hydrospares

Dear Customer,
Following the recent announcement from the Prime Minister it appears our business is allowed to stay open. However the safety of our staff and customers is paramount, so all staff that can work from home are now doing so. The warehouse is still being manned and whilst the couriers are collecting from us we will continue to process and dispatch orders as normal. If you need to contact our customer services team then please do so in the usual way. 

Please note we now also have a Hydrospares WhatsApp number 07745178800. 

Customer Collections
For local customers wishing to collect items please contact our team so that we can arrange to leave orders outside the building for collection.

Potential disruption to supply
As the pandemic unfolds we are finding that some of our suppliers are closing temporarily so we anticipate some potential disruption to supply for non stocked items. We therefore urge customers to consider placing important stock orders as soon as possible.
Wishing all of our customers the very best of health and luck for the future.

Rosie Cook & John Ellis

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